Shipping policy
Last updated: October 27, 2026
We ship to all 50 U.S. states. Every order is packed by hand.
When it ships
- In-stock pieces (the Weekender on its own, the MAMA Clutch, the BABY Pouch and the Colorway Set) ship within 2–3 business days of your order.
- Essentials and Signature are pre-orders. Order through November 30, 2026, and your packed bag ships on December 1, 2026.
- The DAD Backpack is a pre-order through November 21, 2026, and ships in January 2027.
If an order includes both in-stock and pre-order pieces, we may ship them separately at no extra cost.
Order by your due date
We recommend ordering by week 34 of pregnancy so your bag arrives with time to spare. If your due date is before mid-December, email us before ordering a packed bag and we'll tell you what's possible.
Cost and speed
| Method | Delivery time | Cost |
|---|---|---|
| Standard | Usually 3–5 business days after shipping | Free |
| Express | Usually 1–2 business days after shipping | $15 |
Tracking
You'll get a tracking link by email as soon as your order ships.
Lost or damaged packages
If your tracking shows delivered but you can't find your order, or it arrives damaged, email adiyahbell@llamamamacompany.com within 7 days and we'll help.
Outside the U.S.
We don't ship internationally yet. Join our list to hear when we do.